Camila needed a repair on the shock mount of a Herman Miller DCM. She's a furniture stager and was working on a house that was on display in the next few days. Unfortunately, the movers were a bit rough and broke one of the chairs. The repair needed to be quick.
In most cases, I recommend new shock mounts. The old shock mounts often dry out and delaminate. Even when re-gluing, a dried-out mount is very likely to come delaminated again due to the brittle and dry substrate. And rehabilitating old materials is often more costly in the end than replacing. However, since time was of the essence, new parts were not possible. To make matters worse, this all of the mounts (on two chairs) had been repaired before and there was lots of bad glue residue that also needed to be removed. When we got the chairs into the workshop, the force of the mover's foible revealed itself with a bent frame that also needed to be straightened... All in a day's work in the workshop (well, a few hours — not a whole day): Two DCM's revitilized.
Ouch, movers... that hurt.
There's a lot of secret sauce and magic involved.